Holistic: Knowledge Management

Knowledge Management aims to optimize the long-term effectiveness of business processes.

Goals of Knowledge Management include:

• better problem solving
• effective training and skills transfer
• retaining organizational knowledge
• understanding knowledge systems within the business

KM often suffers from definitional problems. In response to a post containing 50 definitions of KM, I have evaluated these and grouped them to look at how people define KM.

KM Toolkit