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Last modification: 2008/11/27 13:53
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General Problem-solving framework (Joe Firestone)
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Expert Framework (Stephen Bounds)
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d6 methodology (Cory Banks)
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Osborne Parnes Methodology
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Problem
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Incident
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Discover
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Mess-Finding
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(cont.)
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Test
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Define
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Data-finding
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(cont.)
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Symptoms
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Determine
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Problem-finding
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Alternative solutions
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Root cause diagnosis
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Develop
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Idea-finding
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Error elimination and selection
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Treatment(s)
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Deduce/Decide
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Solution-finding
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Treatment
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(cont.)
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Deliver
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Acceptance-finding
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Monitoring
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Monitoring
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(cont.)
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(cont.)
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Evaluation
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--
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(cont.)
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--
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